Refund and Returns Policy

At MC-OZCAN LLC, we have a strict no return policy for our products due to their high-tech nature and fragility. This policy ensures that all customers receive products that meet our quality and performance standards.

1. No Returns Accepted: Once a product has been purchased, it cannot be returned. This includes unopened, opened, and used products.

2. Fragile and High-Tech Equipment: Our products are delicate and technologically advanced. Handling and shipping can compromise their integrity and performance, making it crucial to maintain strict control over their condition.

3. Thorough Pre-Purchase Consideration: We encourage all customers to thoroughly review product details and specifications before making a purchase. Our team is available to answer any questions and provide detailed information to help you make an informed decision.

4. Product Support and Warranty: While we do not accept returns, we stand by the quality of our products. If you encounter any issues, our support team is ready to assist you with troubleshooting, repairs, or warranty claims as applicable.

5. Damaged or Incorrect Items: If you receive a damaged or incorrect item, please contact Customer Support within 5 business days of receipt. We will work with you to resolve the issue promptly. If the box is extensively damaged, please refuse delivery and contact Customer Support immediately.

By adhering to this policy, we ensure that all our customers receive products that are in optimal condition and perform as expected.

For further assistance, please contact us at 904-660-4989.

FJ Dynamic Dist. of Florida
MC-OZCAN LLC
 904-660-4989
1505 Dennis Street, 32204
Jacksonville, FL
www.ozgur.cc